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Administration Officer Ref: A00603

Location: Paarl

Purpose: To provide administrative-related support, ensuring the efficient operation and compliance of the Wine Emporium. The incumbent will be responsible for overseeing end-of-day processes and managing all banking-related tasks to ensure accuracy and timeliness. 

Minimum Requirements:

  • Grade 12
  • A diploma in office administration or finance will be an advantage
  • IT literate on an advanced level
  • Online/e-commerce sales experience
  • Verbal and written communication skills in English 

Skills Required:

  • Working experience in an administrative environment
  • Online/e-commerce sales coordination
  • Experience in the Wine industry will be an advantage
  • Attention to detail
  • Planning and organizing
  • Time management
  • Solution orientated
  • Ability to work under pressure 

Job Summary:

  • Process order request via the online system
  • Print orders and hand over to stock clerk for fulfillment
  • Complete waybills and close orders in accordance with procedures
  • Verify EFT payments with the accounts department to ensure funds are received
  • Follow up on pending orders to ensure timely completion
  • Reconcile courier company accounts to ensure accuracy
  • Handle all administrative tasks related to daily operations
  • Prepare and send quotes to customers based on order requests
  • Generate Pro-forma invoices and send them to customers for approval
  • Oversee the Wine Club and Ambassador program operations
  • Manage office, admin and Ambassador mailboxes for efficient communication
  • Follow company procedure for adding new Ambassadors and process within 48 hours of approval
  • Order loyalty cards
  • Prepare reports as required
  • Process all wine orders for the Emporium
  • Ensure the gift shop is well-stocked and organized
  • Capture documents on SAP
  • Perform cash-ups and handle banking duties accurately
  • Required to work one weekend per month 

Preference will be given to EE candidates 

Closing date: 20 March 2025 

Should you not hear from us within one month of the closing date of the advert, kindly regard your application to have been unsuccessful. 

Please note that any personal information that you shared will be used for the purposes of applying for a role with KWV as advertised above.

This information may be shared with authorized Warshay Investments (Pty) Ltd (“KWV”) representatives (internal and contracted external

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