FREQUENTLY ASKED QUESTIONS
FREQUENTLY ASKED QUESTIONS
HOW LONG DOES SHIPPING TAKE? WHEN WILL I RECEIVE MY ORDER?
Orders are delivered within 5 working days
DO YOU SHIP TO MY LOCATION?
We deliver to any location in South Africa
HOW DO I RECEIVE UPDATES ON YOUR PROMOTIONS?
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MY ORDER HAS BEEN DISPATCHED, CAN I TRACK IT?
When your order is ready for shipment we’ll email you a waybill number with courier link to track your order
CAN I CHANGE OR CANCEL MY ORDER?
To cancel your order email the request to: sales@kwv.co.za or call us on: 021 807 3007
WHAT METHODS OF PAYMENT DO YOU TAKE?
Pay Gate Card payment, EFT, SnapScan
DO YOU OFFER PROMOTIONAL OR AFFILIATE OPPORTUNITIES?
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WHAT DO I DO IF I NEVER RECEIVED MY ORDER?
Email your specific query to: sales@kwv.co.za or call us on: 021 807 3007
FROM WHERE DO YOU OPERATE?
KWV Emporium; Kohler St, Southern Paarl, Paarl, 7646
OUR EXCELLENT SERVICE INCLUDES
Delivery within 3-5 working days
Safe & Secure
3 ways to pay
Affordable Delivery Fee
Click & Collect after 72 hours